Effective Date: May 7, 2026

This Privacy Policy describes how Lauren Zoeller Official Website (“Company,” “we,” “us,” or “our”) collects, uses, stores, and protects your information when you visit our website, purchase our services, participate in our programs, or otherwise interact with us online.

By using this website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name

Email address

Phone number

Billing information

Shipping address

Payment details

Application responses

Survey responses

Account information

Purchase history

Communications with us

Any information you submit through forms, registrations, applications, quizzes, or purchases

We may also automatically collect certain technical information when you visit our website, including:

IP address

Browser type

Device information

Pages visited

Time spent on pages

Referral source

Cookies and tracking technologies

2. How We Use Your Information

We may use your information to:

Provide products, programs, coaching, retreats, memberships, and services

Process transactions and payments

Deliver customer support

Send administrative communications

Send marketing emails and promotions

Send SMS/text communications if you opt in

Improve our website, offers, and user experience

Analyze website performance and usage

Comply with legal obligations

Protect against fraud or unauthorized activity

3. SMS/Text Messaging Privacy

If you provide your mobile phone number and opt in to receive text messages from us, you consent to receive recurring automated and non-automated SMS communications related to:

Promotions

Marketing

Program updates

Event reminders

Appointment reminders

Educational content

Customer support

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying:

STOP to unsubscribe

HELP for assistance

We do not sell, rent, or share mobile opt-in information or consent with third parties or affiliates for marketing or promotional purposes.

SMS consent is not shared with third parties for marketing purposes.

4. Email Communications

If you provide your email address, you may receive:

Purchase confirmations

Program updates

Educational content

Marketing communications

Promotional offers

Newsletters

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

Please note that even if you unsubscribe from marketing emails, we may still send administrative or transactional communications related to your purchases or participation.

5. Payment Information

Payments may be processed through third-party payment processors such as Stripe, PayPal, ThriveCart, Shopify, or other secure payment platforms.

We do not store full payment card information on our servers.

Your payment information is subject to the privacy and security policies of the payment processor used.

6. Cookies & Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to:

Improve website functionality

Analyze traffic and behavior

Personalize user experience

Measure marketing performance

Deliver advertisements

Third-party services we may use include:

Google Analytics

Meta/Facebook Pixel

Google Ads

Email marketing platforms

CRM systems

Advertising platforms

You can modify your browser settings to decline cookies, though some parts of the website may not function properly.

7. Sharing Your Information

We may share your information with trusted third-party service providers who help us operate our business, including:

Payment processors

Email service providers

CRM and marketing platforms

Website hosting providers

Scheduling systems

Customer support tools

Advertising and analytics providers

These providers are only given access to information necessary to perform their services.

We do not sell your personal information.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

You provide information at your own risk.

9. Data Retention

We retain personal information only as long as necessary to:

Provide services

Fulfill contractual obligations

Resolve disputes

Comply with legal obligations

Enforce agreements

We may retain certain information for legitimate business purposes even after you discontinue use of our services.

10. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Access your information

Correct inaccurate information

Request deletion of your information

Withdraw consent

Opt out of marketing communications

To exercise these rights, contact us through our website.

11. Third-Party Websites

This website may contain links to third-party websites or services.

We are not responsible for the privacy practices, policies, or content of third-party websites.

Your interactions with those websites are governed by their own policies.

12. Children's Privacy

This website and our services are intended for individuals 18 years of age or older.

We do not knowingly collect personal information from children under 13.

If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete it.

13. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal information is collected

The right to request deletion of personal information

The right to opt out of the sale of personal information

We do not sell personal information.

14. International Users

If you access this website from outside the United States, you understand that your information may be transferred to and processed in the United States.

By using this website, you consent to such transfer and processing.

15. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Changes become effective immediately upon posting to this page.

Your continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

16. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Lauren Zoeller
[email protected]